Our Commitment
Infonotics Software Solutions ("we", "us", "Ceptoreum.com" "Ceptoreum") is strongly committed to the
data subject's ("you", "your", "subscriber", "user") right to privacy and to keeping your personal and
financial information secure. To earn your trust and confidence in our commitment, we are fully disclosing
our privacy practices. We encourage you to read our privacy policy to understand what types of personally
identifiable information we collect and how we use this information. The reference to Ceptoreum.com shall
also include its applications.
This privacy policy describes the usage of information provided or collected on the sites and applications
where this privacy policy is posted. We follow this privacy policy in accordance with applicable law in
the regions where we operate. In some cases, we may provide additional data privacy notices specific to
certain services or regions. Those terms are to be read in combination with this policy.
Please keep in mind that when you provide information to us on a third-party site or platform (for
example, via our applications like social media login) the information we collect is through those
third-party sites linked with our applications and is covered by this privacy policy, and the information
the third-party site or platform collects is subject to the third-party site or platform's privacy
practices. Privacy choices you have made on the third-party site or platform will not apply to our use of
the information we have collected directly through our sites or applications. Please also keep in
observance that our sites and applications may contain links to other sites not owned or controlled by us
and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you
leave our sites or applications and to read the privacy policies of other sites that may collect your
personal information.
All capitalized terms that have not been specifically defined herein shall have the same meaning as
provided under the Terms of Use.
This Privacy Policy should be read in conjunction and together with the Terms of Use applicable to the
service (website, application or other service) you are using.
User Consent
By using Ceptoreum's service (for example, when you register for an account, purchase a service,
communicate with us, on our sites or applications), you agree to our collection, use and sharing of your
personal information as described in this policy. In some cases, particularly if you reside in a country
governed by a data protection regulation, we may ask you to provide explicit consent to access our
services before proceeding for further operations. In case of any roaming user profile or if you are a
traveller visiting various countries around the world and avail Ceptoreums's services, then we will
consider the country of registration as your primary country and the consents obtained at the time of
registration will be valid for your processing of personal information. The privacy terms applicable as
per the law of that country at the time of registration will be applicable to you.
Accessing Website and Ceptoreum Services through VPN
You should not access or use the Website or Ceptoreum Services by means of any mechanism or technology
which conceals your actual geo-location or provides incorrect details of your location (for example, use a
virtual private network (VPN) to access the Services).
We will not be responsible or liable for any collection, storage or processing of your personal
information or data if you use any mechanism or technology to access or use Website or Services which
conceals your actual geo-location.
Collection of Personal Information and its use
'Personal Information' or 'PII' is defined as any information that identifies (whether directly or
indirectly) a particular individual or natural person, such as the individual's name, postal address,
email address, and mobile number indicating to that particular person or is identifiable. When anonymous
information is directly or indirectly associated with personal information, the resulting information can
also be treated as personal information.
Ceptoreum only collects the necessary personally identifiable information in order to respond to your
requests for our customized products and services.
Ceptoreum does not collect personally identifiable information about you except when you specifically
and knowingly provide it. Ceptoreum and its service partners use your personally identifiable
information to operate the sites and services and to inform you of new features, services, and products
from Ceptoreum and its affiliates.
I. Information you provide to us
We may ask for and collect the following personal information about you when you use the Ceptoreum.com &
its services
and without this information we may not be able to provide you with all the requested
services;
a. Registration Details
To use certain features on the website, Application and for the Services (such as event registrations and
website campaigns), you may provide basic contact Information, including but not limited to:
• First Name
• Last Name
• Mobile No
• Email Address
b. User profile details
We may further collect and record the following personal information under the "My Profile" section, which
helps us provide customized feeds and maintain a user profile, including but not limited to:
• Full Name
• Gender
• Email ID
• Date of birth
• City
• Mobile No
c. KYC Details
In addition to the above mentioned information, the user may also need to provide their government
identity proof
for using the services offerred by Ceptoreum. These government identify proofs are listed below.
• ADHAAR Card (UID) No
• PAN Card No
d. Mobile device permissions
When accessing our application on mobile devices/ tablets or any other device having access of the
said applications, we may request and gain access to the following:
• Accounts - Used for managing multiple user accounts within the app and for Login purposes
• Contacts - Used for accessing users Contact in order to help them connect with other users who are in
their contacts list.
• Phone - To read phone state and enable user notifications on user's device. IMEI is being collected to
uniquely identify every user only.
• SMS - To send, receive & read verification messages.
Permissions to these settings may be essential in adequate running of the application.
II. Information you provide to us voluntarily.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send
us correspondence about your activities or postings on the Ceptoreum.com, we may collect and store such
information.
We may collect additional information at other times, when you provide feedback(s), modify your content or
email preferences, respond to surveys, or communicate with us. This information may include your name,
e-mail id, mobile number, location, etc.
III. Information we collect automatically
We collect information about you and your use of our service, your interactions with us, as well as
information regarding your computer or other devices used to access our service(such as mobile devices,
tablets and other viewing devices). This information includes, but is not limited to:
• Activities on Ceptoreum.com such as type of pages viewed, time spent on pages, search queries
etc.
• Your interactions with our email, customer care and messaging platform.
• Geo-location information through IP addresses;
• Device information like device id, device model etc. and other unique identifiers.
IV. Inferred Information through usage and log data
We may track certain information about you based upon your behaviour on Ceptoreum.com. We use this
information for conducting internal research on our users' demographics, devices, interests, and behaviour
to better understand, protect and serve our users. This information is compiled and analysed on an
aggregated basis.
We may also collect Your Information to track user behaviour and preferences for internal analytics and
research.
User Experience and Support
We identify and use Your IP address to help diagnose any problems with our server, and to administer our
application. Your IP address is also used to help identify you and to gather broad demographic information
to customize your experience on the Ceptoreum.com.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact
information and demographic information (like zip code, age, etc.). We use this data to tailor your
experience on the Ceptoreum.com, providing you with content that we think you might be interested in and
to display content according to your preferences.
V. Information we collect through third parties
a. Social Media Login
When you register using your other accounts like on Facebook, Gmail etc. we shall retrieve Information
from such accounts to continue to interact with you and to continue providing the Services. We collect the
following information from the respective social media platforms, including but not limited to:
• Facebook - Public information, Name, Email id, Friends list
• Google - First name, Last name, Email id
II. Purposes and Lawfulness of processing
Ceptoreum.com will only collect and process personal data about you where we have lawful basis. Lawful
basis on which we would process your personal information includes obtaining explicit consent from you for
processing your personal information or processing for "legitimate interests" where processing is
necessary by us to provide you with customer support or process your data for providing premium services
(For e.g. processing of your information by our payment gateway service providers).
We use information to provide, analyse, administer, enhance and personalize our service and marketing
efforts, to process your registration, your orders, payments, and to communicate with you related to the
cases mentioned below. For example, we use information to:
• analyze and understand our audience, improve our service (including our user interface experiences) and
optimize content selection and delivery;
• prevent, detect and investigate potentially prohibited or illegal activities, including fraud;
• communicate with you concerning our service (for example by email, push notifications, text messaging,
and online messaging channels), so that we communicate news regarding Ceptoreum.com to you, details about
new features and content available on the Ceptoreum.com, and special offers, promotional announcements,
contests and consumer surveys, and to assist you with operational requests such as password reset
requests.
• Notify you about changes in terms of service.
• Allow you to participate in interactive features offered through our Services.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and
us, including for billing, chargeback and collection.
We may use your information to provide you with personalised experience when you visit/use one of our
sites/apps, and for insight and marketing purposes.
We provide personalisation by using data you submit to us in terms of cookies, IP addresses, web beacons
or similar technologies in relation to the devices you use. By doing so, we can provide you with contents
and/or advertising that we believe is more relevant to your interests. Please provide explicit consent for
the same when we collect your data and/or adjust your user preferences in your account profile concerning
your choices/preferences provided.
III. Information used by the proprietorship
The Information as supplied by the users enables us to improve the Services and provide you the most
user-friendly experience. In some cases/provision of certain service(s) or utility (ies), we may require
your contact address as well. All required information is service dependent and the proprietorship may use
the above said user Information to, maintain, protect, and improve the Services (including advertising on
the "Application") and for developing new services. We may also use your email address or other personally
identifiable information to send commercial or marketing messages with your consent, as applicable by
local laws [with an option to subscribe / unsubscribe (where feasible)]. We may, however, use your email
address without further consent for non-marketing or administrative purposes (such as notifying you of
major changes, for customer service purposes, billing, etc.)
Any personally identifiable information provided by you will not be considered as sensitive if it is
freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles
available on social platforms like Facebook, twitter etc. Any posted/uploaded/conveyed/communicated by
users on the public sections of the website or the Application becomes published content and is not
considered personally identifiable information subject to this Privacy Policy. In case you choose to
decline to submit personally identifiable information, we may not be able to provide certain services to
you. In any case, we will not be liable and or responsible for the denial of certain services to you for
lack of you providing the necessary personal information. When you register with the Application or
Services, we contact you from time to time about updating your personal information to provide the users
such features that we believe may benefit / interest you.
IV. Disclosure to third parties
a. General Disclosure
At times Ceptoreum.com may make certain personal information available to strategic partners that work
with the Ceptoreum.com to provide service, or that help the Ceptoreum.com market to customers. Personal
information will only be shared by Ceptoreum.com to provide or improve our service and marketing aspects;
it will not be shared with third parties for their marketing purposes.
Ceptoreum.com may also carefully select other companies to send you information about their products or
services which are related to the site's service but are not necessary to its operation (an "Extended
Service"). If Ceptoreum.com intends to use personally identifiable information for an Extended Service,
the Ceptoreum.com site will provide you with the ability and requisite instructions to decline this
service.
You may also stop the delivery of informational or promotional mail from Ceptoreum.com by following the
instructions on the mail.
b. Advertising
When we present information to our advertisers -- to help them understand our audience and confirm the
value of advertising on our websites or Applications -- it is usually in the form of aggregated statistics
on traffic to various pages / content within our websites or Applications. We use third-party advertising
companies to serve ads when you visit our websites or Applications. These companies may use information
(including your name, address, email address or telephone number or any other personally identifiable
information) about your visits to this and other websites or application, in order to provide
advertisements about goods and services of interest to you. We do not provide any personally identifiable
information to third party websites / advertisers / ad-servers without your consent.
c. Service Providers
Ceptoreum.com may include links to various third-party websites that may collect Your Personal
Information. Use of Your information collected by such third-party platform will be governed by the
privacy policy in such third-party platform. Such websites or applications are governed by their
respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where
you are by checking the URL in the location bar on your browser), use of any information you provide is
governed by the privacy policy of the operator of the application, and you are visiting. That policy may
differ from ours. If you can't find the privacy policy of any of these sites via a link from the
application's homepage, you should contact the application owners directly for more
information.
d. Business Transfers
We provide personal information to our affiliates and other trusted businesses or persons to process it
for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate
confidentiality and security measures. For example, we may use service providers to help us with customer
support.
In the event Infonotics Software Solutions is merged with or acquired by another Company or in case
of re-organization or re-structuring of business, we and our affiliates may share your personal
information, wholly or in part, with another business entity.
e. Legal
Ceptoreum.com may disclose personally identifiable information if required to do so by law or in the
good-faith belief that such action is necessary to:
• conform to the edicts of the law or comply with legal process served on the site or its owners;
• protect and defend the rights or property of the site-owners, the site or the users of
Ceptoreum.com;
• Act under exigent circumstances to protect the personal safety of users of Ceptoreum.com, the site, its
owners, or the public.
V. Your Controls and Choices
• Managing Your Information
When you use the Services from Ceptoreum (websites or any of its sub sites), we make good efforts to
provide you, as and when requested by you, with access to your personal information and shall further
ensure that any personal information or sensitive personal data or information found to be inaccurate or
deficient shall be corrected or amended as feasible, subject to any requirement for such personal
information or sensitive personal data or information to be retained by law or for legitimate business
purposes.
We ask individual users to identify themselves and the information requested to be accessed, corrected or
removed before processing such requests, and we may decline to process requests that are unreasonably
repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or
would be extremely impractical (for instance, requests concerning information residing on backup tapes),
or for which access is not otherwise required. In any case, where we provide information access and
correction, we perform this service free of charge, except if doing so would require a disproportionate
effort. Because of the way we maintain certain services, after you delete your information, residual
copies may take a period of time before they are deleted from our active servers and may remain in our
backup systems.
To exercise rights applicable to you as a data subject, you must write to us at and raise a request for
the specified right. Kindly ensure you use appropriate subjects to mention the right (e.g. Data Access
Request, Data Portability Request, Data Deletion Request) while raising all such requests, this would help
us process your requests in a faster and more efficient manner.
We provide you the ability to exercise certain controls and choices regarding our collection, use and
sharing of your personal information. In accordance with applicable law, your controls and choices may
include:
a. Data Access and Portability
The EU - General Data Protection Regulation) entitles you, as the data subject, to request copies of your
personal information held by us. You may also be entitled to request copies of personal information that
you have provided to us in a structured, commonly used, and machine-readable format and/or request us to
transmit this information to another service provider (where technically feasible)
b. Rectification of Inaccurate or Incomplete Information
You can ask us to correct inaccurate or incomplete personal information concerning you (this is the
information which you cannot update yourself within your Ceptoreum account) by sending us an
e-mail.
You can access and update some of your personal information through your account settings. If you have
chosen to connect your Ceptoreum.com profile to a third-party application, like Facebook or Google, you
can change your settings and remove permission for the app by changing your account settings. You are
responsible for keeping your personal information up-to-date. Ceptoreum.com may send you periodic
reminders via e-mail to maintain the accuracy of your personal information.
c. Data Retention and Erasure
We retain your personal information as long as necessary for the legitimate interests specified in this
policy and for us to comply with our legal obligations. If you no longer want us to use your information
then you can request that we erase your personal information and close your Ceptoreum.com account.
Please note that if your request for the erasure of your personal information;
• We may retain some of your personal information as necessary for our legitimate business interests, such
as fraud detection and prevention and enhancing safety. For example, if we suspend a Ceptoreum.com
account for fraud or safety reasons, we may retain certain information from that account to prevent that
user from opening a new account in the future.
• We may retain and use your personal information to the extent necessary to comply with our legal
obligations. For example, we may keep some of your information for tax, legal reporting and auditing
obligations.
• Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly
visible on Ceptoreum.com, even after your account is cancelled. However, attribution of such information
to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in
our database, but are disassociated from personal identifiers.
• Because we maintain copies of personal information to protect from accidental or malicious loss and
destruction, residual copies of your personal information may not be removed from our backup systems for a
limited period of time.
(Note: If you have multiple accounts with Ceptoreum, you will need to raise separate requests for each
of those accounts, using the associated email IDs)
d. Withdrawing Consent and Restriction of Processing
For withdrawing your consent at any time during the tenure of your services with us, you may choose to do
so by sending us an e-mail. We shall review your request and may ask you to verify your identity. Post
verification we will withdraw the consent for which request was made by you and stop any further
processing of your personal information
e. Objection to Processing
Where your personal information is processed for direct marketing purposes, you may, at any time ask us to
cease processing your data for these direct marketing purposes by sending an e-mail to us.
Please be aware that if you do not allow us to collect personal information from you, we may not be able
to deliver certain experiences, products, and services to you, and some of our services may not be able to
take account of your interests and preferences. If collection of personal information is mandatory, we
will make that clear at the point of collection so that you can make an informed decision whether to
participate. If you have questions about the specific personal information about you that we process or
retain, and your rights regarding that personal information, please contact our customer support
team.
VI. Children's Privacy
Ceptoreum.com is not intentionally designed for or directed at persons less than 16 years of age.
Infonotics Software Solutions does not knowingly permit any person who is under 16 years of age to
register with the services or to provide any other personally identifying information. If Infonotics
Software Solutions becomes aware that any personally identifiable information of persons less than 16
years of age has been collected on the Ceptoreum.com without verified parental consent, then Infonotics
Software Solutions will take the appropriate steps to delete any such information and notify the parent.
However, we consider it the responsibility of parents to monitor their children's use of our services.
Nevertheless, it is our policy not to collect and process any personal information from children below 16
years of age or offer to send any promotional materials to persons in that category. Infonotics Software
Solutions does not seek or intend to seek or receive any personal information from children. Should a
parent or guardian have reasons to believe that a minor has provided Infonotics Software Solutions with
personal information without their prior consent, please contact our customer support team to ensure that
the personal information is removed from Ceptoreum.com.
VIII. Data transfer, storage & processing globally
We operate globally and may transfer your personal information to individual companies of the Infonotics
Software Solutions affiliated companies or third parties in locations around the world for the purposes
described in this privacy policy. Wherever your personal information is transferred, stored or processed
by us, we will take reasonable steps to safeguard the privacy of your personal information. Additionally,
when using or disclosing personal information transferred from the European Union, we use standard
contractual clauses approved by the European Commission, adopt other means under European Union law for
ensuring adequate safeguards.
IX. Security and compliance with laws
We are continuously implementing and updating administrative, technical, and physical security measures to
help protect your information against unauthorized access, loss, destruction, or alteration. Some of the
safeguards we may use to protect your information are firewalls and data encryption, and information
access controls. If you know or have reason to believe that your Ceptoreum.com account credentials have
been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized
use of your account, please contact us by contacting our customer support team via email.
X. Change in Policy
This Privacy Policy is subject to change from time to time. We reserve the right, at our sole discretion,
to modify the terms of this Privacy Policy from time to time in order to ensure compliance with applicable
laws ("Updated Terms"). The Updated Terms shall be effective immediately and shall supersede the terms of
this Privacy Policy. We will notify you of any changes to this privacy policy if the changes made to the
policy significantly affects your rights or as may be required by law. You shall be solely responsible for
reviewing the Privacy Policy from time to time for any modifications. By continuing to use Ceptoreum.com
after the updated Terms have been published, you affirm your agreement to the updated terms.
XI. Contact information
a. Support
If you require any information or clarification regarding the use of your personal information or this
privacy policy or grievances with respect to use of your personal information, please email us at
enquiries@infonotics.com
b. Data Controller Officer
The data controller for the Ceptoreum.com is Infonotics Software Solutions with the business address
of:
2nd Floor, Hari Om Bldg,
Pimpri, PUNE (MUNICIPAL
CORPORATION), PUNE CITY, 411017
The data protection officer (DPO) appointed by Infonotics Software Solutions is Mr. Abhijeet Shinde, who
can be contacted at enquiries@infonotics.com
c. Complaints
You can write to our data protection officer in case of any grievance or complaint. You have the right to
complaint about the data processing activities carried out by Ceptoreum.com before the competent data
protection authorities.
If you have any queries, complaints regarding the collecting, processing, transfer of personal
data/information or regarding this policy please do contact our Data Protection Officer.